Thank you to all our patients who have contacted us about our new AI ‘EMMA’ system, and for your feedback, we are very sorry that you have felt unhappy with our service. We experienced some teething problems with the new AI system and continue to liaise with the AI provider in a bid to iron…
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Prescription and appointment requests
Please note that we are no longer taking prescription requests by telephone, other options include posting requests to us, leaving them at the reception desk, online via NHSApp or at https://www.thedovevalleypractice.nhs.uk. We apologise for any inconvenience but we are not able to accommodate the number of telephone requests we receive and need to keep the…